Posts made in May, 2017

The One Thing You Should Never Do In An Email Subject (Based on Data)

Posted By Brendan G. on May 9, 2017

Now and then, I get an email with a subject line in all capital letters, often “URGENT” or otherwise imploring me to read the message or take an action. I always wonder why people pen such subjects, as many email etiquette articles warn that writing in all caps can come across as yelling. But, netiquette aside, people do it anyway. Might using all caps in a subject line be effective (even if rude?) Boomerang previously looked at how...