Why Email’s Not Going Anywhere

I presented the following slides at Defrag 2009 last week in Denver.

I wanted to take a quick look at the different use cases for email vs. microblogging and make some predictions about how the email experience will be changing over the next handful of years.  To do this, I performed some analysis on the Enron email corpus and a half-a-million-message Twitter corpus to illustrate the differences in the way people use these services.  I used that information and some trends about Twitter’s growth to make a few educated guesses about which Web 2.0 features we’ll watch make their way into email clients and servers.

There are a ton of useful links and papers on Slide 15.