Our inboxes are to-do lists dictated by other people: Ping! “Schedule me!” Ping! “Respond to my question!” Ping! Ping! PING! […]
Tech Choice: Chris Hicken, COO at UserTesting.com, Shares Customer Support Tips
Chris Hicken, COO at UserTesting.com and Co-Founder and CEO at LottoJar, shares tricks of the customer support trade and how […]
Tech Choice: Rick Lewis Talks The Evolution of Email
Rick Lewis, Principal Software Engineer at ASTL Systems, talks NASA-sponsored computer labs, the dot com boom, and how Boomerang has […]